Privacy & Confidentiality

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Clients have a right to confidentiality of information which they pass on to their counsellor or other staff members in the course of their contact with the Centre.

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At the commencement of counselling clients are given a client information booklet and a rights and responsibilities agreement that explains the Centres policy and procedures regarding confidentiality and privacy at the Centre.

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​The Privacy and Personal Information Protection Act – applies to public sector agencies. It regulates the handling of personal information under information protection principles. The operation of the Act is extended by virtue of the funding agreements between public sector agencies and private sector organisations.